Common questions and support documentation

• Can I see the results of my broadband service?
• How long does the Program run for?
• Is the CHOICE Program the same as the ACCC program?
• How big is the Program?
• What will CHOICE do with the data?
• What exactly will be measured?
• When will you be publishing the results?
• What information do you need if I want to participate?
• Where can I find out more?
• What is the CHOICE Broadband Performance Measuring Program?

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• What do I do if my Honesty Box isn't working?
• How do I set up my Honesty Box?
• How do I know if my Honesty Box is working when I’ve set it up?

• Can you spy on my internet use?
• How much my data allowance will it use?
• Will the Honesty Box slow down my internet or will it affect my Internet responsiveness?
• How much electricity will the Honesty Box use?
• Who do I contact if I have questions?
• Can I see the results of my broadband service?
• What exactly will be measured by the Honesty Box device?
• How will my personal details be protected?
• Is the Honesty Box reliable?
• Why is ‘ping’ time recorded?

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